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How Can You Contact Us?

Live Chat

Our customer care specialists are available from 6AM-6PM PST 7 Days a week to answer your messages on Live Chat. You can find us here by clicking on the Live Chat Widget located in the bottom right of your screen. If we’re not available, your message will be sent via email.

Connect on Social

Our #kootenaybotanical followers are our family. Feel free to join the conversation on social or ask us any product or order questions you have there.

Knowledge Base

Want to find an instant answer to your query on your own? The Kootenay Botanicals Knowledge Base is for you! Here, you’ll find all kinds of information on ordering, our products, how to use cannabis and much more!

Call Us

Our phone lines are coming soon! Stay tuned as we are working to get some phone lines up and running, so you can connect with us directly, old school style!

Email Us

Feel free to email [email protected] or submit your query using the form below:

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